Senior Product Manager, Web Dashboard

Senior Product Manager, Web Dashboard

About Krisp:

At Krisp, we are developing and launching applications that enhance the professionalism and productivity of everyone. Krisp mutes background noise bi-directionally during calls and is the only software available in the market to do so as an application, becoming a virtual microphone and speaker within Windows, Mac OS, and VDI. We are out front leading this market, with partners and customers including Sitel, Concentrix, Discord and many others. Our team is defining the future of how remote employees vastly improve their voice and video communications.

Krisp is an award winning product, loved throughout the world. In 2020, Krisp has been recognized as:

  • Forbes AI 50 most promising AI startup
  • Forbes Cloud 100 Rising Star
  • TIME 100 Best Inventions
  • Gartner Cool Vendor

The Role:

As a Senior Product Manager, you will be responsible for leading Krisp product on the web platform. In this role, you will define and grow Krisp’s web application for individual and enterprise users, work the insights platform, build the team admin dashboard, improve our internal back office system, work on complex billing mechanisms and much more. You should be a technically curious and capable person who is able to understand complex technical problems, work with very smart engineers, and deliver a world-class product on time with high quality.


Armenia, Remote

What You'll Do:

  • Build and grow our web strategy and roadmap to deliver added value to users and increase the easiness of using and deploying Krisp at enterprises and for individual use cases
  • Gather user research and customer requests and translate them into clear and concise technical product requirements
  • Work closely with our users to identify the needs and make the customer’s voice heard inside the organization
  • Collaborate with engineering, support, marketing, sales, customer success, and design teams to effectively drive releases of new features
  • Define and develop advanced enterprise-grade features, security enhancements, deployment automation and new API endpoints
  • Create a consistent, unified experience across products, platforms, and devices
  • Plan product launches, collaborate with stakeholders on marketing activities, documentation, support requests, and sales enablement
  • Work with the UI/XU team to define world class human interfaces and interactions
  • Engage with our largest customers, partners, other product managers, and cross-functional teams to design, deliver, and support solutions that make our customers successful
  • Communicate clearly and effectively orally and in writing

What We’re Looking For:

  • 3+ years of experience as a product manager in a fast-paced, preferably in SaaS-based enterprise-focused organization
  • Understanding of enterprise companies needs, their requirements, constraints, workflows, decision-making process and ability to articulate what is important and what is not
  • Having a proven track record of managing and successfully delivering new products and features, ensuring that iterative development leads to a successful customer experience
  • Having a good design feel and aesthetics with the ability to articulate an excellent UI and UX experience
  • Experience with work with data and making data-informed smart decisions
  • Being detail-oriented, organized, ethical, responsible, and self-motivated
  • Bonus points: software engineering background, experience with Web products

Benefits at Krisp:

  • Stock options
  • Learning and development assistance
  • Health, dental and vision insurance
  • Paid Time Off and Sick Time Off
  • Paid Parental Leave
  • Maternity Leave Top-up
  • Gym reimbursement
  • Referral bonus program
  • Work from forest (remote work initiatives)

Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

How to Apply:

All interested candidates are encouraged to submit their applications.